Alliance Auto Coordinator - Job at Sirva in Fort Wayne, IN

Alliance Auto Coordinator

Fort Wayne, IN

Posted 18 days ago

Email Job

Job Description

Functions and Responsibilities

% of Time	Description of Duty
34%	Enters orders into the custom SIRVA software system database for domestic/international autos Updates orders when necessary, including date changes and service changes. Dispatches domestic/international auto orders; enters revenue and payable upon delivery. Ensures explanatory notes are entered into the system to let other SIRVA/Alliance staff members know the exact status of orders.
33%	Communicates with high level executive corporate transferees (carriers and booking agents) to confirm orders and set clear expectations for service dates and service items; gathers street and email addresses, phone numbers and any other pertinent information and update systems accordingly. Routes confirmed orders to the Dispatch Department (scheduler, carriers and booking agents). Clarifies any pertinent information to ensure a successful dispatch.
33%	Responds promptly and accurately to a variety of inquiries via phone, email and messages. These inquires could come from Movers/Corporate Customers/Transferees/Carriers/Drivers/or SIRVA-Alliance Associates.
	Performs all other duties as assigned by management or needed to support business operations.

Qualifications and Preferred Skills

A minimum of two (2) years in a fast-paced environment.
Moving/relocation company experience would be helpful.
Ability to work as part of a team.
Ability to work flexible hours and weekends.
Excellent communication skills; ability to manage stressful situations and maintain a pleasant demeanor.
Problem solving ability with attention to detail.
Proficient PC skills and ability to learn new software.
Fluent in Outlook, Word and Excel with strong data entry skills.
Ability to prioritize workload.

Education and Certification Requirements

High school degree or equivalent.
At least two years of advanced education in a business field
Associates degree or business diploma required (or equivalent experience)

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.

At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.

Job Summary

Company

Sirva

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Required Education

High School or Equivalent

Required Experience

Open